Products
How to Make an Excellent First Impression
We are programmed to scan people for our own survival and well being. Just imagine if someone came up to you in a shop and said ‘Yew right, Mate?’ in a surly tone. Your scanner would glow red. The relationship is over before it starts. On the other hand, do you remember occasions when you liked someone straight away? The person seemed friendly, helpful and interested. You were happy speaking to them. You even trusted them quite quickly.
There are behaviours and techniques that help you get past this first barrier in meeting people and starting a relationship and they can be learned. People are not born with these skills. They are learned and practised and become part of your behavioural skill set. With practice, they seem natural. Once people switch off their mental metal detector, they are more open to what you suggest. They are more likely to like you and trust you.
If you listen to this highly informative CD…
You will discover:
- How to get people to like you instantly
- How to know when you are connecting with people
- How to read people’s eyes and faces to know if you are in rapport
- How to make a flying start to a relationship with clients, peers, friends and strangers
- How to make the most of networking opportunities
- How to improve your interpersonal intelligence and build strong relationships
- How to improve your performance in customer service, selling, negotiating and working in teams
- How to make a great last impression that will ensure successful future dealings
This single, thirty six minute CD will change the way you deal with people whether friend or stranger, prospective client or life partner. Your ability will improve once you have heard this information. So…don’t wait. Order now for yourself or as a gift for a friend.
Maybe your whole team would benefit immediately from a collective improvement in the way they treat each other and their clients. Compare the benefit of learning these behaviours against the cost of not learning them. Remember the times you have walked away from someone who made no attempt to make a good impression. The organisation they work for would shudder if a record was made of lost sales and lost good will.
The simple techniques described in this CD will lead to significant long term benefits for people and organisations.
$25.00 each plus postage of $3.00 in Australia, $8.00 outside Australia
Don’t hesitate. Order now!
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The Art of Influence - How to get what you want from others
Simple ways of increasing your ability to influence others
A person who is skilled in the ‘art of influence’ has many behavioural options and knows what effect their behaviour has on others. They also know when to change their behaviour when it is not likely to achieve their desired outcomes. The ability to influence others is learned and can be improved significantly. As our careers progress, our ability to deal with others becomes the most important part of our jobs and our lives.
If you listen to this highly informative and invaluable CD…
You will discover:
- Four powerful influencing styles and how to use them effectively
- The power of tone and pace
- When to use facts and when to use emotion
- How to understand emotional language
- How to understand the unsaid needs of others
- How to improve your listening skills
- How to conduct a corridor negotiation - successfully
How we deal with other people will determine our success as organisations and individuals. We need a wide range of skills, awareness of the effect we have on others and the ability to choose the most appropriate behaviour in any situation. This CD will help with all three and improve your ability to build strong relationships and get what you want from others.
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Overseas orders:
