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1. How to Make an Excellent First Impression

First impressions last and make a significant difference in sales, management, negotiating and customer service. All relationships start with a first impression.
This CD contains the following important information:
How to make a great first impression
How to know when you have created rapport
How to read faces and eyes
How to make the most of networking opportunities
How to make a great start to sales, customer service and negotiating situations
The simple techniques described in this CD will assist anyone to get off to a better start and get better results

$35.00 each plus postage of $3.00 in Australia, $8.00 outside Australia

Don’t hesitate. Order now at the option below!

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2. The Art of Influence

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Influencing others is necessary for business and personal success. You need to develop a range of behavioural options and the ability to choose the right behaviour for each situation.
This essential CD contains the following information:
Four powerful influencing styles and when to use them
When to use facts and when to use logic
How to identify the needs of others
How to improve your listening skills
How to understand emotional language
Knowing how to influence others is a learned ability. Ignorance in this area is expensive.

$35.00 each plus postage of $3.00 in Australia, $8.00 outside Australia

Don’t hesitate. Order now at the option below!

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3. Negotiate to Win/Win

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We negotiate everyday. Some negotiations are simply corridor conversations. Some are large scale and long term. Apart from the ability to influence others you also need  knowledge of strategy and tactics.Any purchasing situation is a potential negotiation. Keep more of your hard earned money.
This CD will inform you about:
Preparing for a negotiation, small or large
How to build trust
Identifying needs and currencies
Tricks to avoid
How much to use the stages of a negotiation to your advantage
How to be firm but fair and create loyalty
This is an essential CD if you want to improve your ability to negotiate successfully and build strong relationships.

These CDs can be bought separately for $35 each or ‘The Influence Pack’ of all three can be yours for only $89 plus postage.

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