March 10, 2009We are all required to listen to survive and listen to thrive. We stay alive because we listen for danger. Our careers and businesses thrive because we listen to our client’s requests and needs. Listening is not a skill that we have been taught. It was assumed that we would develop this immensely important skill [...]
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October 29, 2008It is very difficult to listen to another when your own thinking is non stop. If you could be silent, then still, you would be able to make room for someone else’s ideas.
You would be able to listen with an open mind and would probably hear more than if you were judging the information or [...]
September 18, 2008We had some friends stay with us who were on the Qantas flight that had to land in Manila after the oxygen tank exploded.
Our friends are a married couple and their reactions were extraordinarily different. They also noticed a variety of reactions from others to a potentially fatal accident.
How is it that [...]
June 18, 2008Listening is often seen as a weak way of influencing others. It can be as strong as the most assertive behaviour. It is similar to not taking the bait and entering into a useless argument. It is not strong to respond to a baiting comment. It is strong to resist this primal urge.
A simple way [...]
October 12, 2007There are some people that you really connect with. Why? Why can’t you do it more often? Why can’t you do it on purpose? You know what I mean; you skip first base and get to know them so quickly. The rapport is almost instant. Maybe you are interviewing people for a job or being [...]
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